Refund policy

Return & Refund Policy – BlackY8

At BlackY8, we value your trust and want you to shop with confidence. If something doesn’t work out, we’ve made our return and refund process simple for you.

✅ Returns

  • You can request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in their original condition with tags and packaging intact.

💰 Refunds

  • Once we receive and inspect your returned item, we’ll notify you of the approval status.

  • Approved refunds will be issued to your original payment method within 5–7 business days.

  • Shipping charges (if applicable) are non-refundable.

🔄 Exchanges

  • You may exchange for a different size or product (subject to availability).

  • Exchange delivery timeframe will be 7 working days.

📩 How to Initiate a Return

To request a return, please contact our support team at y8black@gmail.com with your Order ID. Our team will guide you through the process.